Privacy Policy – Kwala India App

Effective Date: 15 July 2025

App Name: Kwala India

Owned & Operated By: Edculcate India Pvt. Ltd.

Contact Email: info@edculcate.in

This Privacy Policy explains how Edculcate India Pvt. Ltd. (“we,” “our,” or “us”) collects, uses, stores, and protects your personal data when you use the Kwala India mobile application. We comply with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act (DPDPA).

1. Information We Collect

  1. Personal Information: Name, email address, phone number, date of birth, and other details provided during account registration.
  2. Usage Data: Information about how you interact with the app, including quiz scores, preferences, and device information (e.g., IP address, operating system).
  3. Consent Data: Records of parental/guardian consent where required for users under 18.

2. How We Use Your Information

  1. To provide, maintain, and improve app functionality and user experience.
  2. To personalize quizzes, recommendations, and notifications.
  3. To communicate important updates, security alerts, or changes to our services.
  4. To comply with legal obligations under GDPR, DPDPA, or other applicable laws.

3. Legal Basis for Processing

  1. Consent: When you provide consent for specific data uses (e.g., marketing communications).
  2. Contractual Necessity: When processing is required to deliver the app’s features you signed up for.
  3. Legal Obligation: When processing is required by law.
  4. Legitimate Interests: When processing is necessary to improve our services, provided it does not override your rights.

4. Data Sharing and Disclosure

  1. We do not sell your personal data to third parties.
  2. We may share your data with trusted service providers who assist in hosting, analytics, or communication services, under strict confidentiality agreements.
  3. We may disclose information if required by law, regulation, or legal proceedings.

5. Data Storage and Retention

  1. Your data will be stored securely on servers located in compliance with applicable data residency requirements.
  2. We retain personal data only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law.
  3. Once the retention period expires, personal data will be securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the following rights under GDPR and DPDPA:

  1. Right to access your personal data.
  2. Right to correct inaccurate or incomplete data.
  3. Right to request deletion of your data (“right to be forgotten”).
  4. Right to restrict or object to processing.
  5. Right to data portability.
  6. Right to withdraw consent at any time (without affecting prior lawful processing).
  7. Right to lodge a complaint with a data protection authority.

7. Children’s Privacy

  1. The app is available to users aged 13 and above.
  2. For users under 18, parental or guardian consent is required during registration.
  3. We do not knowingly collect data from children under 13. If such data is discovered, it will be deleted immediately.

8. Data Security

  1. We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
  2. While we strive for industry-standard security, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.

9. International Data Transfers

  1. If your data is transferred outside your country, we ensure that appropriate safeguards (such as Standard Contractual Clauses under GDPR) are in place.

10. Updates to This Policy

  1. We may update this Privacy Policy from time to time.
  2. Significant changes will be notified within the app or via email.
  3. Continued use of the app after updates implies acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or how your data is handled, please contact us at:

Email: info@edculcate.in
Organizing Body: Edculcate India Pvt. Ltd.